Terms of Service

1. Agreement to These Terms

These Terms of Service (“Terms”) govern services, products, websites, digital services, transactions, and other business activities provided by IVth Dimension Solutions, LLC (“IVth Dimension Solutions,” “Company,” “we,” “us,” or “our”), including services offered through an operating brand or division when these Terms are expressly incorporated, referenced, or presented as applicable.

By requesting services, accepting a quote or proposal, signing an agreement, authorizing or making a payment, using an applicable website or customer portal, or otherwise affirmatively accepting these Terms, you agree to the applicable Terms together with transaction-specific documents presented to you.

2. Eligibility and Authority

You represent that you are legally capable of entering the applicable transaction. If you act for a business, organization, household, or another person, you represent that you have authority to act for that party to the extent required for the transaction.

3. Order of Precedence

Transaction-specific documents may supplement these Terms. If provisions conflict, the following order generally applies unless a signed document expressly states otherwise: (1) a signed service agreement or contract; (2) an accepted change order or written amendment; (3) an accepted quote or proposal; (4) an invoice or transaction-specific authorization; (5) service-specific policies presented for the transaction; and (6) these general Terms.

Mandatory rights that cannot lawfully be waived remain unaffected.

4. Operating Brands and Services

IVth Dimension Solutions, LLC may conduct business through operating brands, divisions, websites, and service lines. These Terms apply to an operating brand only when the transaction identifies IVth Dimension Solutions, LLC as the legal service provider or properly incorporates these Terms. A separately organized legal entity is not made part of IVth Dimension Solutions, LLC merely because it shares branding, ownership, technology, or administrative resources.

5. Quotes, Proposals, Agreements, and Change Orders

Quotes and proposals describe proposed scope and pricing and may be subject to expiration dates, assumptions, exclusions, availability, and other stated conditions. A quote does not necessarily constitute a final service agreement. Work may require a signed agreement, deposit, retainer, authorization, scheduling confirmation, or payment before commencement.

Changes to scope, deliverables, timing, quantities, locations, or other material requirements may require a written or electronically approved change order and may change price or schedule.

6. Pricing, Taxes, and Payments

You agree to pay amounts properly authorized in the applicable quote, agreement, invoice, change order, checkout, or other transaction record. Deposits, retainers, installments, due dates, and final balances vary by service and will be identified in applicable transaction documents.

Applicable taxes, governmental charges, shipping, third-party costs, or other charges will be disclosed or assessed when required or authorized by the applicable transaction.

A payment is completed only after funds are actually received and verified. A payment authorization, payment request, pending transfer, processor message, checkout success screen, or other preliminary confirmation does not by itself establish final settlement.

If a payment is declined, reversed, returned, disputed, or otherwise fails to settle, the underlying amount may remain due to the extent permitted by law and the applicable agreement. Any fee must be specifically disclosed or otherwise lawfully imposed; these Terms do not create an undisclosed fee.

7. Deposits, Retainers, Cancellations, and Refunds

Some services require a deposit or retainer to reserve time, resources, materials, or capacity. Refundability, transferability, cancellation, and rescheduling are governed by the applicable service agreement and the Refund & Cancellation Policy presented for the transaction. A service-specific signed provision controls over a conflicting general policy for that service.

8. Customer Responsibilities

You agree to provide accurate and timely information reasonably necessary to perform the service and to review documents, schedules, proofs, selections, invoices, and approvals presented to you. You are responsible for having the rights, permissions, consents, and authority necessary for materials, locations, persons, content, instructions, or property you supply or make available to us.

You may not use Company websites, systems, payment functions, communications, or services for unlawful, fraudulent, abusive, infringing, deceptive, or unauthorized purposes.

9. Electronic Transactions and Signatures

Where permitted by law and agreed by the parties, transactions may be conducted electronically, including quotes, agreements, change orders, notices, invoices, payment authorizations, approvals, and signatures. Electronic systems may retain evidence such as document versions, timestamps, acceptance records, signatures, authentication events, delivery information, and related audit data.

Nothing in these Terms requires electronic contracting where applicable law provides otherwise.

10. Communications

We may send transactional or service-related communications concerning inquiries, quotes, agreements, scheduling, invoices, payments, receipts, project status, security, account activity, or information you requested. Marketing communications, if used, are handled separately as required by applicable law.

11. Intellectual Property and Customer Materials

Unless otherwise agreed in writing, the Company retains its rights in its business systems, software, processes, templates, designs, branding, documentation, workflows, and proprietary materials. Ownership and permitted use of customer-specific deliverables—including photographs, artwork, media, designs, documents, or other creative works—may be governed by service-specific agreements.

You retain whatever rights you lawfully hold in materials you provide. You authorize us to use such materials to the extent reasonably necessary to perform the requested service, administer the transaction, and comply with law.

12. Third-Party Services

We may rely on third parties for hosting, communications, storage, payment processing or movement, financial connectivity, printing, fulfillment, analytics, delivery, or other operational functions. Those services may be governed by their own terms and privacy practices.

Integration with a third-party service does not mean IVth Dimension Solutions directly operates that provider’s banking network, card network, telecommunications system, or other independent infrastructure. We are not responsible for a third party’s independent acts or outages except to the extent responsibility cannot lawfully be excluded or is expressly assumed in a written agreement.

13. Service and Technology Availability

Websites, portals, software features, communications, and third-party integrations may occasionally be unavailable for maintenance, security, provider outages, legal compliance, or operational reasons. We do not guarantee uninterrupted or error-free availability of technology. This section does not eliminate obligations already established in a signed service agreement.

14. Account and Security Responsibilities

If a portal, account, access link, passcode, or authentication method is provided, you are responsible for reasonable protection of your access credentials and for promptly notifying us of suspected unauthorized use. We may restrict access or require additional verification when reasonably necessary to protect customers, transactions, systems, or the Company.

15. Limitation of Liability

To the maximum extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from use of its websites or administrative systems. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Service-specific agreements may establish different or additional risk allocation appropriate to the service.

16. Force Majeure

The Company is not responsible for delay or inability to perform caused by circumstances beyond its reasonable control, including severe weather, natural disasters, government actions, utility or telecommunications failures, major third-party infrastructure outages, labor disruptions, or comparable events. The parties will reasonably cooperate regarding rescheduling or other appropriate remedies where circumstances permit.

17. Recurring or Automatically Renewing Services

If the Company offers a recurring or automatically renewing consumer service, the specific renewal terms, charge amount or method of determining the charge, frequency, cancellation method, and any required notices will be presented as applicable to that service. This section does not itself enroll any customer in recurring billing or authorize recurring charges.

18. Disputes, Payment Disputes, and Chargebacks

If you believe an invoice, charge, or service record is incorrect, contact us promptly so the matter can be reviewed. Initiating a payment dispute or chargeback does not by itself determine the merits of the underlying contractual dispute. The parties retain all rights and obligations available under applicable law, network rules, provider rules, and transaction-specific agreements.

19. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles, except where applicable law requires otherwise. Any enforceable venue or dispute-resolution provision in a transaction-specific signed agreement controls for that transaction.

20. Changes, Notices, and Assignment

We may update these Terms prospectively. Material revisions will be identified by an updated effective date or version. Changes do not retroactively rewrite an already executed agreement unless the parties lawfully agree otherwise.

Legal or contractual notices may be delivered using methods permitted by the applicable agreement or law. The Company may assign or transfer rights or obligations in connection with a lawful reorganization, merger, sale, financing, or transfer of the relevant business, subject to applicable law and contractual restrictions.

21. Severability, No Waiver, Entire Agreement, and Survival

If a provision is held invalid or unenforceable, the remaining provisions continue to the extent permitted by law. Failure to enforce a provision on one occasion does not waive future enforcement. These Terms together with applicable transaction documents constitute the agreement concerning matters they cover and supersede inconsistent prior general understandings concerning those same matters. Provisions that by their nature should survive completion or termination—including payment obligations, intellectual-property provisions, recordkeeping, dispute provisions, and lawful limitations—survive as appropriate.